Can someone connect to my PC remotely to help?
Yes we can.
We have a safe and secure remote tool we use powered by Bomgar.
To access this click on the link below and fill in the form. A small client will download and you need to run this. You will then be placed in the queue where a Tech Support member will be on hand to help you.
PLEASE ENSURE YOU HAVE OPENED A TICKET BEFORE YOU CONNECT TO BOMGAR